You are our first priority
All the threads come together at SBB Cargo's Customer Service Centre in Fribourg, which is the hub for all information between our customers and SBB Cargo's Sales and Production departments. The Centre provides expert advice and deals with your freight professionally.

The Customer Service Centre has various teams from all fields working together to guarantee a high level of specialism. They are all logistics professionals, who speak your language and are committed to serving you round the clock, seven days a week. The same team always remains responsible for a customer from the time they place their order with SBB Cargo, throughout carriage of the goods to invoicing. Short communication lines and maximum transparency provide a strong foundation for a strong partnership.

Customer Service Centre
Rue de la Carrière 2A
1700 Fribourg
Switzerland

Phone Switzerland 0800 707 100
Fax Switzerland 0800 707 010
Phone Europe 00800 7227 2224
Fax Europe 00800 7222 4329
cargo@sbbcargo.com