Four specialist areas, one service
SBB Cargo’s customer service is divided up into four specialist areas. Simply dial freephone 0800 707 100 (outside Switzerland: 00800 7227 2224) and select your desired specialist area from the list of options.

Follow the links from the above list to get more detailed information about each of the technical areas.

The most common questions and answers relating to customer service you find in our FAQ on the right.